Important Things

You need to know

All prices contain an exclusive health spa tax. The spa tax amounts to 2€ per person and day. With reservation of a single room we allow ourselves to invoice a surcharge of 10€ per day. With a stay to 3 days we must settle a surcharge for short stay € 5.00 per person/day. We ask for your understanding that no domestic animals are permitted in our apartment hotel. For the young children we provide the following services free of charge: Cots, high chairs, baths, babyphone and changing mats. All information occurs in spite of the most careful treatment without guarantee! No refund for unused services utilized. Free of charge Internet W-LAN in the whole hotel! You are accommodated in NON-SMOKING rooms!

Your apartment or room will be ready for you on arrival day at 3.00 p.m. You may stay in your room/apartment until 10.30 a.m. on the day of departure, unless prior arrangements have been made. We would kindly ask you to inform us if you anticipate arriving late i.e. after 7.00 p.m.

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Deposit to fix reservation and travel insurance

Up to 3 months before arrival you can cancel free of charge.

Not so rare it comes different than you think! The booked holiday can not be taken up or should be discontinued prematurely. And then in addition to the disappointment comes even the cancellation fee. Up to 3 months before arrival you can cancel free of charge. From 3 months to 1 month before arrival we charge 40% of the price. From 1 month to 1 week before arrival, the cancellation fee is 70% of the price. When you cancel during the last week before arrival, we have to charge you 90% of the price.

These financial disadvantages and the related trouble we would like to save you! As a special service we offer you the Hotel Cancellation Plus Insurance. To confirm the booking we ask for a deposit including a supplement for travel insurance. The exact payment amount will be announced upon booking confirmation. If you do not wish to have insurance cover, so we ask you just the amount of the deposit of € 200.00 to be transferred to our bank account.

In case of early departure: We invoice the entire agreed amount. If your room can be rented short term or the cancellation insurance takes over the costs, of course, we will refund the costs back later.

Raiffeisenbank Söll
BLZ 36318
KTN 241109
IBAN AT683631 8000 0024 1109

We accept:
Visa, Mastercard and EC-Cards